About

What is the walker sole?

It's a 2mm flexible rubber sole added on to the default suede sole. It bends quite easily and moves with every feet little feet make.

Is there a right and left foot?

No, our shoes can be worn on either foot.

Where are your items made?

A small team of women handcrafts each shoe and accessory with care in our Wisconsin studio.

Which leathers are vegetable-tanned?

Our vegetable-tanned leathers are:

  • Ginger
  • Espresso
  • Walnut
  • Honey
  • Clay

Our default suede soles are not vegetable-tanned, but you can find fully vegetable-tanned moccs here

From where do you source your leather?

Most of our leathers are tanned in the U.S. specifically for us.

Do you wholesale?

We do! We are in stores across the globe. If you are interested in carrying Sun & Lace, please check out our Faire site.

Ordering & Shipping

Can I leave a gift note?

Yes! Please write your note in the "order notes" section on your checkout page. Packing slips automatically do not include prices.

Do you ship worldwide?

We do!

How long will it take to ship my order?

We aim to ship out within 3-5 business days from your order. Shipping adds additional time.

Selecting a faster shipping speed does not mean your order will be processed faster.

Can I use a discount code after I order?

No, discount codes must be used at time of purchase and cannot be used retroactively.

How are your shoes packaged?

Shoes will arrive tagged together with a cotton string and thick card tag. This helps reduce packaging and the costs to ship.

Returns & Exchanges

What is your return policy?

Start the return process here.

Our policy lasts 14 days. If 14 days have gone by since order delivery, unfortunately, we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the new condition that you received it. It must also be in the original packaging, and sent back in a box. If these conditions are not met, you will receive store credit instead of money back.

Items must be shipped back within 10 days from receipt of return label.

Custom-made shoes, including those made with custom measurements and materials, are not eligible for a refund, return or exchange.